Brewed Fresh Daily

Anotated links from a Cleveland area obsessive coffee drinker, avid quotation collector, voracious internet content consumer, amatuer social network analyzer, and armchair economic developer. Recently referred to as a "web activist".

1/01/2005

 

How to beat a sorehead

This article from Otis White's Civic Strategies newsletter speaks to something that Ed Morrison talks about, "citizens who love to criticize the local government in general and elected officials in particular":
"So what can a public official do to thwart Internet detractors? Two things: Build a network of informed and sympathetic citizens who'll come to your aid if you stumble. (You can do this the same way as your detractors, through e-mails and web sites.) And deal with the disgruntled before they become determined."
In my opinion, one of the reasons people become soreheads is because public officals don't engage the public after they get elected...




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