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A successful leader will:

• communicate his or her vision and values and come across authentic;
• demonstrate genuine concern and understanding for others in the organization;
• foster a sense of coherence and community in the midst of complexity and constant change;
• create confidence and enthusiasm so that individuals will want to do what's difficult;
• give people what they need to succeed, including criticism and support, while also encouraging them to exercise their own best judgement;and,
• accept the mantle of leadership, recognizing that advancing the organization, not the leader, is fundamental.