When leaders made effective decisions, they followed these 8 practices:
- They asked, �What needs to be done?�
- They asked, �What is right for the enterprise?�
- They developed action plans.
- They took responsibility for decisions.
- They took responsibility for communicating.
- They were focused on opportunities rather than problems.
- They ran productive meetings.
- They thought and said �we� rather than �I.�
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