I walked into the Starbucks on the corner of Matilda and El Camino in Silicon Valley Monday with a laptop in one hand, its AC adaptor in the other and hope in my heart. The Starbucks, which is a huge, brand-new store has 35 places to sit, 15 tables and exactly one available AC outlet. My hopes were immediately dashed. The plug was taken. I have never actually plugged into the outlet, mind you -- it's always in use. If there are four people in the Starbucks, two of them are plugged in. There's huge demand for electricity in places like Starbucks, which makes its fortune in part from providing a place for people to hang out and read, talk and use their laptops. The geniuses at Starbucks have to know that the demand in their stores for AC far exceeds what they're supplying to customers. It strikes me as willful, anti-customer negligence that they don't add more plugs for people to use.Everyone is all hyped about adding WiFi. No one figures they should add power for the mobile user who'll be attracted to coming for the WiFi.
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