The key is to abandon top-down, centralized control in favor of exploring and exploiting the power of decentralized communication networks. Organizations can enable and exploit swarm power in two ways:I guess it's because I've spent so much time thinking about Economic Development is the Cleveland area, that perhaps abandoning the top-down, centralized command and control structure and distributing ED intelligence throughout the network would be a really good thing!Adopting these practices will help companies react faster to incoming customer demands.
- distribute the intelligence throughout the organization by making information on products, services, and important processes easily accessible to all employees
- operate in "real time" by allowing swarm members to provide immediate, often live responses to customers and business partners.
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