Monday through yesterday I attended a great Conference at the Renaissance Hotel on Public Square with 200 professional real estate investors from all over the country. I was attending because next week I start working with a fast growing local technology company called realeflow and they were one of the organizers (i.e. their web-based on-demand software is a comprehensive business management system for the attendees allowing them to simultaneously manage 100’s of transactions at a time, and everything in between).
Tuesday it occurred to me that no one from the CVB, etc. had officially welcomed the delegates to Cleveland. What a great opportunity and a nobrainer to speak well for the city. Tuesday night I was lucky enough to connect with the Tech Czar, Michael DeAloia, in the evening and mentioned this to him. Unexpectedly he offered to come over on Wednesday to welcome the delegates. He did just that to kick off the afternoon session after I introduced him, apologizing for all the construction (but leverage this as evidence of all the exciting development going on downtown) and invited everyone back again.
Everyone was excited and impressed by this welcome from a City Official who cared enough to call them out. I’d like to publicly thank the Tech Czar for doing this. He’s truly a class act and one of the best ambassadors I know for Cleveland. Now you could argue that no one from our group made it known we were in town. On the other hand, how difficult is it to check with event sales at all the downtown hotels and send an official over from any of our handful of official organizations to welcome those who are spending good money to fly in and come downtown for a conference?
It’s really the little things that count…