Yeah, yeah. Everyone knows how great Google is… *rolls his eyes*
I’ll tell you one thing isn’t great at–customer support. Ever had a problem with your blogger account?
So, when I had problems with BlogBridge, I had about enough time to go in, mess with the settings, check the forums, do a couple things I could think of, export my opml file, then figure out some other reader to use. I was total disappointed because BlogBridge is the best Linux feed reader I’ve found. To me, one of their biggest advantages is their web service, which backs up your list of feeds on a periodic basis. The combination of a web back up (why I’ve tried every other service–bloglines, rojo, netvibes, google reader–is because if my primary machine that I’ve been subscribing blogs with goes down and I haven’t backed up my opml… *shudder*) with the speed of a desktop reader makes it a killer app for a powerblogger. My big wish is that I can post directly to BFD from BB like you can do with Flock or Net News Wire/Mars Edit.
Back to customer service. When I did my original post about my BB problem (which I should add, I also tried a couple of things Scott Kovatch mentioned), I did it with the hope that someone would come across it and have a solution. Thankfully, Pito Salas (Project Leader and Programmer for BlogBridge) saw my plea and put me in touch with his colleague Aleksey Gureev. Aleksey’s and I have been exchanging emails (the world is flat. He’s in the Ukraine. Since I’m up in the middle of the night, today was the first time we were exchanging emails realtime) and he explained how to install their latest weekly version and move my feeds over:
My thinking that it’s definitely something with the font selected, because I could see that other parts of the interface were rendered correctly on your end. I can’t recall if there’s a font selector in the preferences dialog of BB 3.0.1 (near the theme selector), but it’s present in BB 3.6 (http://www.blogbridge.com/install/weekly/blogbridge.jnlp). Please try it and see if it helps.
One note about weekly. It places files in a different directory ~/.bb/weekly (and your stable / final files are in ~/.bb/final ). After the initial startup and installation procedure, close BB, rename ~/.bb/weekly to something and copy ~/.bb/final to ~/.bb/weekly, restart BB. It will give you your subscriptions.
So thanks Pito for keeping your eye on the net for problems with your service. You’re an example of the right way for a tech company to deal with an issue. Thank you Aleksey for working thru the issue. The BB people are pros. If you haven’t tried BlogBridge, check it out.
